Business Etiquette Consulting

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About Me

Crystal DeLoach is a Global HR Extraordinaire with a 25-year track record of establishing organizations succession, maintaining client partnership, and advising senior leadership on best practices for accomplishing company’s goals.

As a result of the deficiencies that Crystal saw in many organizations’ HR policies/strategies, Crystal chose to start her own company. Crystal realized that she had a gift to offer that could make a measurable and positive difference with those organizations.

Crystal is a Solution-focused team player providing consultative support to executive level leaders. Crystal is a fluid learner with dynamic exposure in diverse industries including aerospace, brokerage, courier, energy, entertainment, finance, hospitality, insurance, manufacturing, retail, and technology in both profit and non-profit.

Values

More About Me

Crystal’s extensive HR & People Operations Management experience has afforded her the ability to manage across various business units and within the HR disciplines. Crystal intimately understands the modern world and the forces that create inequality, how to address the concerns of the employer, and employee while balancing labor laws and regulations. Crystal is known for taking initiative, ownership, and leading by example. She is a forward and systematic thinker and does not take shortcuts. Crystal respects all people and their time. Teammates trust Crystal!

Crystal focuses her attention on progress, not perfection.

Crystal’s areas of expertise are in building relationships, employee relations, engagement, performance, Human Capital Management, people data, understanding the pulse of the organization, and improving the employee’s life cycle experience by providing stellar services and developing leaders.

Crystal’s ability to effectively communicate boosts morale, reduces attrition, and makes her a strategic partner and advocate. By putting herself in their position, Crystal is able to empathize with all parties and create strategies for leadership development and process improvements.

Effortlessly, Crystal was able to bridge the gap between senior leadership, her diverse management team, and staff by implementing focus group meetings which turned into action plans that improved performance by 27%. Turnover decreased and that led to building long term sustainable employee relationships.


Crystal’s leadership style strongly emphasizes collaboration, teamwork, and the principles of development. Her style helps her identify unique strengths and blind spots of the organizations she supports. She has led in developing projects that enhanced the quality and efficiency of teams across the nation.


Crystal acknowledges complexity, uncertainty, and uses caveats in effort to change minds, including her own. Crystal has a reputation of consistency. Based on her core values and goals, Crystal promotes a workforce and environment of psychological safety. Crystal adds to any organization by making informed decisions, communicating effectively, and improving productivity in a remote or on-site culture.

Crystal’s compliant decisions appease the client and align with the company’s standards.

Outside of work, Crystal enjoy nature, long walks, kayak and surf-side fishing with her husband. Each activity is healthy for Crystal’s mental health, provides an opportunity to clear her head, focus on her interests, and what is important to her for an extended period of time.

Why Choose Us?

BEC is at the forefront of a movement

BEC is at the forefront of a movement driven by passion and dedication to enhancing the workplace. Our innovative strategies and tools are designed to create lasting positive changes within your organization. By partnering with us, you are choosing a path toward a more engaged, effective, and fulfilled workforce.

Consistency
Improvement
Branching

Join us in leading the way to organizational success through our expert consulting services. Together, we can achieve a thriving workplace where every employee can reach their full potential.

We have a reputation of consistency and removing barriers.

About BEC

We have a reputation of consistency and removing barriers. We are a group of professionals who sit with strong emotions, seek facts, and do not allow emotions to frustrate our leadership skills. We understand the importance of learning intentions and getting curious as it helps us focus on obtaining clarity to make the best business decisions for our clients.

We are gracefully engaging and monitor the pulse of the organizations we support as we believe the foundation for an inclusive culture starts with how teams are trained and developed. Our priority is focused on improving the employee's experience. Historic HR has protected the organization, alone. Getting the job done is always our top priority; however, as Officers of Human Resources, we would be remiss in our roles if we do not follow procedures in place to protect the organization.

We bring 25 years of success in establishing Organizational Effectiveness and Succession. We advise on best practices for accomplishing strategic objectives by providing HCM, consultative support, and leadership with competency model development, implementation, and delivery.

Strategizing is unpopular work and may cost us additional time, but because of our unwavering commitment to providing your organization's workforce (people operations) with the adequate attention needed for success, bandwidth barriers are removed in their entirety. For example, when leadership members require grooming, we are here to properly groom, train, and coach, within the law, to avoid potential lawsuits. We pay attention to trends. There are times when protecting the organization requires formal investigations. We recommend non-traditional approaches - Give your organization visibility to the goals and data. This is how you evaluate the change you want to see and it's the best way to measure your organization's success.